Introduction
SUNDO CHINA LIMITED (“Sundoturf”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through www.sundoturf.com (the “Website”), how we use it, and the choices available to you. The Website is a business-to-business (B2B) platform that presents our artificial grass products and manufacturing capabilities to wholesalers, distributors, and project buyers worldwide. It is not directed at individual consumers.
Information We Collect
Information you provide voluntarily
When you submit an inquiry through our quote request form or contact form, we collect the information you enter, which typically includes:
- Your name and business email address;
- Your company name and country;
- The product category, specifications, or project details you are interested in;
- Any message you choose to include with your inquiry.
Information collected automatically
Like most websites, our server may automatically record technical information when you visit, such as your IP address, browser type, device information, referring page, and the pages you view. We use this information for website administration, security, and performance analysis.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotations, product information, or samples;
- Communicate with you about potential business cooperation;
- Operate, secure, and improve the Website;
- Comply with applicable legal and regulatory obligations.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies and Similar Technologies
The Website uses only essential technical cookies required for core functionality. If we enable traffic analytics in the future, we will use it in a privacy-respecting manner, and this Policy will be updated accordingly. You can control or delete cookies through your browser settings; disabling non-essential cookies will not prevent you from browsing the Website or submitting an inquiry.
Third-Party Services
We rely on trusted third-party service providers to operate the Website, including website hosting providers and email delivery services. These providers process information on our behalf only for the purposes described in this Policy and under appropriate confidentiality and security obligations.
Data Retention
We retain inquiry-related personal information only for as long as necessary to handle your request and maintain the corresponding business correspondence, or as required by applicable law. Information that is no longer needed is deleted or anonymized.
Data Security
We apply reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction (for example, if you are located in the European Economic Area, the United Kingdom, or certain U.S. states), you may have rights that include:
- Requesting access to the personal information we hold about you;
- Requesting correction or deletion of your personal information;
- Objecting to or restricting certain processing of your data;
- Lodging a complaint with your local data protection authority.
To exercise any of these rights, contact us at info@sundoturf.com. We will respond within a reasonable timeframe.
International Data Transfers
Our business operations span multiple locations, including Hong Kong and Mainland China. If you contact us from another country, your information may be transferred to and processed in these locations. When making such transfers, we take appropriate safeguards to protect your information in accordance with this Policy.
Children
The Website is intended for business users and is not directed at children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version is always available on this page, and material changes will be noted by updating the effective date above.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
SUNDO CHINA LIMITED
Email: info@sundoturf.com
Website: https://www.sundoturf.com/